Online Reputation Management

Enhance your ranking and visibility

Our job at FireRock Marketing is to ensure that the conversation about your company veers toward your positive points. As you can imagine, it’s not about detracting criticisms but about reaching out to those who need to know more about your business and pointing them in the right direction.

With our ORM services, we make sure that the reviews about your company are honest. It’s easy to be dismissed because of bad reviews, but there’s no need to fear it when you’re with us. Our Boston’s rep team won’t let one bad review ruin you in the eyes of potential customers.

Our team will develop a counter strategy for bad reviews, and we aim to reverse this perception of your business. In addition, proper reputation management will also enhance your ranking and visibility. Optimism does, after all, bring a good kind of spotlight.

Managing your online reputation is more important than ever.

If you don’t have a comprehensive reputation management solution in place, here are some statistics you should know:

  • Going from a 3-star to a 5-star rating delivers businesses 25% more clicks from Google
  • 86% of people would pay more for services from a company with higher ratings and reviews
  • 83% of buyers no longer trust advertising, but most trust recommendations from users online
  • ​80% Internet users in the US say that the negative information read online made them change their mind about a purchasing decision
  • ​Positive reviews make 73% of consumers trust a local business more
  • ​78% of consumers trust peer recommendations while only 14% trust advertising

We have years of experience helping clients cultivate and harness reviews to build their businesses.

Let us put our Online Reputation Management expertise to work for you

Give us a call today.

Our programs include:

  • Consistent, on-going outreach to your customers
  • Customized messaging to drive positive reviews to your priority review sites
  • ​Analysis of current performance to identify opportunity areas for service improvement
  • ​Comprehensive Search Engine Optimization (SEO) and Google My Business (GMB) strategies and packages to improve your visibility on Google and drive more qualified leads

Schedule a time to talk